Refund Policy

Effective Date: March 31st 2023

Content Basis LLC ("Company") values your business and appreciates your understanding of our refund policy. This Refund Policy outlines the conditions under which refunds will be provided for our services.

1. General Refund Policy

1.1 No Refunds: As a general policy, all sales and payments for our services are final. We do not offer refunds or credits for any services purchased.

2. Exceptional Refund Requests

2.1 Approval by an Officer: Refund requests will only be considered in exceptional cases and must be approved by an officer of Content Basis LLC. If you believe you have a justifiable reason for a refund, please submit a written request as outlined below.

3. How to Submit a Refund Request

3.1 Written Request: To submit a refund request, please provide a detailed explanation of your situation and the reason for your request. Include any relevant documentation that supports your claim.

3.2 Contact Information: Send your refund request to:
Email: support@contentbasis.io
Mailing Address: 1400 Van Buren St. NE, Suite 200, Minneapolis, MN 55413

3.3 Review Process: Upon receipt of your written request, we will review the information provided and respond within [number] business days. An officer of Content Basis LLC will make the final decision regarding any refund request. This decision will be communicated to you via email or postal mail.

4. Refund Decision

4.1 Final Decision: The decision of the officer regarding your refund request will be final and binding. If a refund is approved, it will be processed and returned via the original method of payment within [number] business days.

4.2 Partial Refunds: In some exceptional cases, partial refunds may be granted at the discretion of an officer of Content Basis LLC.

5. Changes to This Refund Policy

5.1 Policy Modifications: We reserve the right to modify this Refund Policy anytime. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Refund Policy.

6. Contact Us

6.1 Questions and Inquiries: If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at support@contentbasis.io